Privacy Policy

1. General Provisions
   1. This Privacy Policy (hereinafter referred to as the "Policy") has been developed for the website www.atelier16.com (hereinafter referred to as the "Website") and regulates the collection, processing, storage, and protection of personal data of users (hereinafter referred to as the "User").
   2. The operator of personal data is Individual Entrepreneur Maksim Alexandrovich Goldenberg, acting under Certificate of State Registration No. 77 017782519 dated April 29, 2016 (hereinafter referred to as the "Company").
   3. The Company is committed to protecting the confidentiality of Users' personal data and processing it in accordance with applicable international standards, including GDPR (EU), as well as the laws of Armenia, Russia, and other countries where the Website operates.
2. Collection of Personal Data
   1. The Company collects the following personal data from Users:
      Full Name;
      Email Address;
      Phone Number;
      Shipping Address;
      Payment Information (processed in anonymized form);
      Order history and User preferences
   2. Data is collected when registering, placing orders, subscribing to newsletters, participating in surveys, or using other features of the Website.
   3. By using the Website, the User consents to the collection and processing of their data in accordance with this Policy.
3. Purpose of Data Processing
   1. Personal data is processed for the following purposes:
      Order processing, including payment and delivery;
      Providing feedback to Users (e.g., responding to inquiries);
      Sending updates on news, promotions, and special offers (with User consent);
      Conducting marketing research and improving Website functionality.
4. Transfer of Data to Third Parties
   1. The Company may transfer personal data to third parties only in the following cases:
      To fulfill orders (logistics and payment partners);
      Upon request from authorized government bodies in accordance with the law;
      With the User's explicit consent.
   2. The Company undertakes not to transfer personal data to third parties for commercial purposes without prior User consent.
   3. Secure third-party servers are used to process payments, and bank card and account details are not stored on the Company’s servers.
5. Payment Data Processing
   1. To ensure secure transactions, the Company uses the services of verified third-party payment providers.
   2. All payment data (including credit card details) is processed on secure servers of these providers and is not stored on the Company's servers.
   3. The Company uses SSL encryption to protect transmitted payment data, ensuring confidentiality and security.
   4. Users can select from multiple currencies (RUB, AMD, EUR) depending on their region when making payments.
6. International Data Transfers
   1. Personal data may be transferred and processed in countries where the Company or its partners operate. The Company ensures that such transfers comply with international privacy standards.
7. Data Protection
   1. The Company takes all necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
   2. Data protection includes:
      SSL encryption (256-bit certificate);
      Access control to information systems;
      Regular security audits.
   3. Sessions always remain secure, whether an order is being placed or not.
8. User Rights
   1. The User has the right to: Receive information about their personal data processed by the Company;
      Request modification, updating, or deletion of their data;
      Withdraw consent to data processing;
      File a complaint with the relevant data protection authorities.
9. Data Retention Period
   1. Personal data is stored for the period necessary to achieve the purposes of processing, but no longer than required by applicable laws.
   2. After the expiration of the retention period, data is deleted or anonymized.
10. Use of Cookies
    1. The Company uses cookies to enhance Website performance, analyze traffic, and provide personalized content.
    2. Users can manage cookie settings through their browser settings.
11. Changes to the Policy
    1. The Company reserves the right to amend this Policy. The current version of the Policy is published on the Website with the last update date.
    2. Continued use of the Website after amendments signifies the User’s acceptance of the updated Policy.
12. Contact Information
    1. 12.1. For any inquiries regarding this Policy, personal data processing, or exercising User rights, please contact us at:
       Email: info@atelier16.com

Last updated: February 1, 2025.